Cultural mediation is first of all a relational approach and a way to relate to other people. It is based on respect for diversity, promotion of different points of view, dialogue and mutual comparison. The ability to empathize, the suspention of judgment and the deconstruction of stereotypes and prejudices are the cornerstones of cultural mediation.
This represents a challenge and a task that concerns not only the cultural mediator, but also the other people involved in the process: mediator, social and healthcare worker and patient.
Since the 1990s Les Cultures has been working in this field, selecting and training cultural mediators coming from several different contexts in order to provide a complete and punctual service to public and private institutions that increasingly interact with users of foreign origin.